Connect, communicate, and collaborate with Salesforce Community Cloud! As the social platform for Salesforce, Community Cloud allows organizations to engage with customers, donors, partners, and employees. When you integrate Community Cloud with Salesforce, the relationships you have with your clients are transformed for the better. As a member of your community, customers and partners can access information from anywhere and through any device (desktops, tablets, and mobile). Within the tool, they can post questions, get answers, and interact with other community members. Very simply put, Community Cloud is like an interactive knowledge base. Whether you use the community for sales, services, or both, we can customize it any way you want.
- Build communities quickly by using many types of templates such as Salesforce Tab + Visualforce, Partner Central, Lightning Bolt, and Napili templates for faster deployment.
- Customize communities to reflect your branding, user interface, tabs, functionality, and other requirements.
- Enhance content management with tag-based content search, content sharing based on rules, and license requirements.
- Maximize your community for collaboration, file management, and Chatter.
- Develop Visualforce pages to create custom user interfaces. (Our team can do this for communities with JQuery plugins and bootstrap.)
- Create a knowledge base to help customers help themselves. (Customers like knowledge bases and articles because they get answers to their questions quickly.)
Additionally, you have limitless possibilities since you can also add features such as self-registration, reports and dashboards, custom applications, order management, case escalation, chatter collaboration, and Salesforce Files. OrchidTech and Community Cloud give you the ability to engage customers, provide better customer service, improve productivity, and grow sales. With the assistance of an experienced and certified OrchidTech developer, you get everything you need in your community.
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